A nervous hotel manager has all sorts of monkey business to deal with (actually orangutan business, but you get the idea) in this comedy for the family. Robert Grant (
Jason Alexander) is the manager of The Majestic Hotel, a large and highly luxurious five-star facility. Grant is harried, overworked, and wants to take his two sons, Kyle (Eric Lloyd) and Brian (Graham Sack), on a well-deserved vacation, but when the owner of the Majestic, Mrs. Dubrow (Faye Dunnaway), hears that the hotel is being considered for the newly-minted and very prestigious six-star rating by the
Le Monde Guide, it falls on Robert to make sure that everything is perfect when the guide's staff arrives. Since the inspectors will arrive unannounced, Robert has to chase after anyone who looks like they could be a VIP, so he finds himself giving the star treatment to new guest Lord Rutledge (
Rupert Everett) when he spots Rutledge using a pocket camera to snap pictures in the lobby. However, Rutledge is actually a skilled jewel thief who has come to the Majestic to take advantage of its wealthy clientele, and he's arrived with his pet orangutan, Dunston, who has been trained to be Rutledge's partner in crime. Dunston gets lost in the hotel's air duct system; Kyle finds the friendly ape and discovers he makes a great playmate, which makes things all the more difficult for Robert.
Paul Reubens (aka Pee Wee Herman) also appears as a trigger-happy animal control officer. ~ Mark Deming, All Movie Guide